Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

Previous | Contents | Next Download the eBook The quickest way to go out of business is to be romantic about how you make your money. — Gary Vaynerchuk These posts lay out lessons from 50 years listening to successful social photographers — in other words, those who’re paid by the people in their viewfinder —  not by their boss, or by newspaper editors, book publishers, corporations or advertisers. Not art or decor sold in online stores either. We used to say that Queensberry’s clients were mid- to high-end photographers and those who aspire To View More >>

We're glad to announce that Afterpay (known as Clearpay in the UK) is now supported in Workspace Client Galleries and Print Shop. Afterpay is a payment method that allows your customers to "buy now and pay later". It's particularly popular among ecommerce businesses, and, according to Afterpay, the buy now, pay later approach maximises customer purchasing power. Their retailers report as much as a 50% increase in average order value, and 2-3x more units per transaction. Read on to learn more! What is Afterpay (Clearpay)? Afterpay gives your customers a way to pay for their purchases To View More >>

START 2019 LOOKING GOOD WITH OUR BEST DEALS OF THE YEAR UPDATE: We've extended these offers until 31 January so our new friends from SWPP, PPA, IWPOTY and elsewhere don't miss out. We're back!! But January can be s-l-o-w, and we hate twiddling our thumbs, which is why we offer Early Birds our best deals of the year. Don’t miss out! Both these offers end Monday 21st Jan 2019. Our normal conditions apply. SAMPLE ALBUMS AND BOXES Products like albums and wall art put more cash in your back pocket. They’re an expression of your professional pride as well … and they're great To View More >>

David with his Queensberry book We get to see many beautiful stories at Queensberry, and sometimes we need to share them. David Edmonson and his son Luke, both multi-award winning wedding, portrait and commercial photographers, are based in Dallas Texas. After a major health challenge David decided to take on a personal project, which this lovely book documents. I’ve don’t usually take books and albums home with me, but I just had to spend some time with this one, absorbing the images, reading the compelling words he uses to describe them, and the messages he wants his children To View More >>

With a few recently released products now available to order, portrait photographers have a range of options to suit any genre and style. In no particular order, here are our top picks for portrait photographers:  1. Studio Boxes Our recently released Studio Boxes are perfect for any portrait studio. With buckram and custom canvas options, you can personalise these boxes with branding, and even bulk buy to have your clients walk away with the product in their hand. VIEW PRICING  ORDER NOW *Photographers and designers only. Login to view pricing and order products. 2. Portrait To View More >>

Matted prints are proving to be a great sales tools within the professional photographer community, and since Sue Bryce introduced her 'reveal wall' sales technique, photographers have been jumping on this for their own studios. Our Studio Boxes and Slip-in mats are designed so you can stock up with products, and order your Queensberry prints separately. The prints will only take a few days to arrive depending on whether you want us to colour correct or not … or of course you could print your own. Either way, you'll be able to schedule a sales consultation/photo To View More >>

Pagemount vs Overlay We offer a few types of matted album — Overlay Matted, Duo and Musée —and one of the important differences between them is whether the prints are mounted Overlay or Pagemount style. So what's the difference? Overlay: Industry-wide, almost all matted albums are overlay mounted, so overlays may not be new to you. Details may vary from manufacturer to manufacturer, but the photographs are attached behind the mat, which covers and conceals the edge of the prints. You can see this clearly in the first photograph. To View More >>